Shipping Details
SHIPPING & DELIVERY POLICY
Last Updated: August 2026
At Lafure, we work to ensure that every order reaches you safely and as quickly as reasonably possible.
Lafure is a brand owned and operated by Supeema Garments Co.
1. Shipping Coverage
Lafure currently delivers to serviceable PIN codes across India.
Delivery availability depends on the serviceability of our logistics and courier partners.
Customers may be asked to enter their PIN code on the website to check delivery availability.
2. Order Processing
Orders are ordinarily processed within 1–2 business days after successful order confirmation.
Processing may take additional time during:
- Sale events
- Festivals
- Public holidays
- High-order-volume periods
- Other exceptional circumstances
Orders placed on Sundays or public holidays may be processed on the next business day.
3. Estimated Delivery Timeline
Most orders are expected to be delivered within approximately 3–7 business days after dispatch.
Delivery timelines may vary depending on:
- Customer location
- PIN code
- Courier serviceability
- Regional conditions
- Order volume
Remote locations may require additional delivery time.
Any estimated delivery date displayed on the website or tracking page is an estimate and not a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is confirmed.
Lafure may periodically offer:
- Free shipping
- Free shipping above a specified order value
- Promotional shipping rates
- Shipping-related coupon offers
Applicable conditions will be displayed on the website or during checkout.
5. Cash on Delivery
Cash on Delivery (COD) may be available for selected orders and PIN codes.
COD availability will be shown during checkout.
Additional COD charges may apply where clearly disclosed.
Lafure may restrict COD based on:
- PIN-code serviceability
- Order value
- Previous delivery history
- Repeated order refusal
- Fraud-prevention measures
6. Order Confirmation
After successfully placing an order, customers may receive confirmation through one or more of the following:
- SMS
- Customer account
Please ensure that your mobile number and email address are accurate.
7. Order Tracking
Once your order has been dispatched, tracking information may be shared through:
- SMS
- Your Lafure account
- The order-tracking facility on our website
Tracking information may take several hours to become active after the courier partner receives the shipment.
8. Delivery Attempts
Our courier partners may make multiple attempts to deliver your order.
Customers should ensure that:
- The delivery address is complete
- The PIN code is correct
- The registered mobile number is active
- Someone is available to receive the shipment
If delivery cannot be completed after the courier's permitted attempts, the shipment may be returned to Lafure.
9. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information.
If you notice an error after placing your order, contact us as soon as possible.
We may attempt to update:
- Delivery address
- Contact number
- Other shipping information
If the order has not yet been processed or dispatched.
Changes cannot be guaranteed after dispatch.
10. Delayed Delivery
Deliveries may occasionally be delayed because of circumstances including:
- Courier network delays
- Severe weather
- Natural events
- Public holidays
- Government restrictions
- Strikes
- Regional disruptions
- High shipment volumes
- Other circumstances beyond our reasonable control
Lafure will make reasonable efforts to assist customers with delayed shipments.
11. Lost Shipment
If tracking shows no movement for an unusually long period or you believe your shipment has been lost, please contact Lafure Customer Care.
We will coordinate with the logistics provider to investigate the shipment.
Once the shipment status has been verified, Lafure may provide an appropriate:
- Replacement
- Refund
12. Damaged or Tampered Package
If the outer packaging appears significantly:
- Opened
- Damaged
- Torn
- Tampered with
At the time of delivery, you may refuse to accept the shipment.
If you notice an issue after accepting delivery, please contact us within 48 hours.
Please retain:
- The product
- Original packaging
- Shipping label
- Relevant photographs or unpacking video
until the matter has been reviewed.
13. Failed Delivery / Return to Origin
A shipment may be returned to Lafure if:
- Delivery attempts fail
- The customer is unavailable
- The address is incorrect
- The customer refuses the parcel
- The mobile number is unreachable
- The location is found to be unserviceable
Where appropriate, Customer Care may contact you regarding:
• Re-shipping
• Cancellation/refund options
Additional shipping charges may apply for re-shipping where the failed delivery resulted from incorrect information supplied by the customer.
14. Multiple Shipments
In certain circumstances, products from the same order may be shipped separately.
Where this occurs:
- You may receive multiple tracking numbers
- Different products may arrive on different dates
You will not ordinarily be charged additional shipping solely because Lafure chooses to split an order into multiple shipments.
15. International Shipping
Unless specifically enabled on the Lafure website, Lafure currently ships to serviceable locations within India only.
If international shipping is introduced, applicable:
- Delivery timelines
- Shipping charges
- Customs duties
- Taxes
- Import requirements
will be communicated separately.
16. Contact Us
Lafure
A brand owned and operated by Supeema Garments Co.
Customer Care: hello@lafure.com
Phone/WhatsApp: +91 92701 88972
Business Address:
Supeema Garments Co.
Building no B8, 1st floor,
Asmeeta Textile Park, Kongaon Kalyan Road,
Bhiwandi-421311
Maharashtra, India
Customer Support Hours:
9:30 AM to 6:30 PM
Except Sundays and public holidays
