TERMS OF SERVICE

Last Updated: August 2026

Welcome to Lafure.

Lafure is a brand owned and operated by Supeema Garments Co. (“Lafure”, “we”, “us” or “our”).

These Terms of Service (“Terms”) govern your access to and use of the Lafure website, products and services. By accessing our website, creating an account, placing an order or using any of our services, you agree to these Terms.

1. About Lafure

Lafure is an e-commerce fashion brand owned and operated by:

Supeema Garments Co.
B-2, Plot No. 2, First Floor
Asmeeta Textile Park, Kongaon
Bhiwandi – 421311, Maharashtra, India

Customer Care: hello@lafure.com
Phone/WhatsApp: +91 92701 88972

2. Eligibility

By accessing our website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement; or
• You are using the website under the supervision of a parent or legal guardian where required.

You agree to provide accurate, complete and current information when creating an account, placing an order or communicating with Lafure.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, fabrics, sizes and specifications displayed on our website are accurate.

However, actual products may vary slightly because of:

• Screen or device display settings
• Photography and lighting conditions
• Natural fabric characteristics
• Dyeing and washing processes
• Weaving or embroidery variations
• Print placement
• Production-related variations

As Lafure products may use cotton and other natural or blended fabrics, minor variations in colour, weave, texture or finishing may occur.

Reasonable variations of this nature are not ordinarily considered manufacturing defects.

Customers are encouraged to review the following before placing an order:

• Product description
• Size guide
• Fabric information
• Care instructions

4. Product Availability

All products displayed on the website are subject to availability.

Adding an item to your cart does not reserve that product.

In rare circumstances, a product may become unavailable after an order has been placed. In such cases, Lafure may:

• Contact you to offer an alternative
• Cancel the unavailable item
• Cancel the affected order and issue an applicable refund

5. Pricing

All prices displayed on the Lafure website are in Indian Rupees (INR) unless otherwise specified.

Applicable taxes and additional charges, if any, will be displayed during checkout.

Lafure reserves the right to change prices at any time.

The price applicable to your order will ordinarily be the price shown when your order is successfully placed.

Pricing Errors

Despite our efforts, pricing, typographical or technical errors may occasionally occur.

If a product has been incorrectly priced, Lafure reserves the right to:

• Contact you regarding the error
• Cancel the affected item or order
• Refund any eligible amount already collected

6. Orders

Placing an order does not automatically mean that the order has been accepted.

Orders may be subject to:

• Payment confirmation
• Product availability
• Address verification
• Fraud-prevention checks
• Operational verification

Lafure reserves the right to reject or cancel an order for legitimate reasons, including:

• Product unavailability
• Incorrect pricing or product information
• Payment failure
• Suspected fraudulent activity
• Incorrect or incomplete delivery information
• Technical errors
• Logistics limitations
• Other operational or legal reasons

If Lafure cancels a prepaid order after receiving payment, the eligible amount will be refunded.

7. Payments

Payment options available on our website may include:

• Credit cards
• Debit cards
• UPI
• Net banking
• Digital wallets
• Cash on Delivery (COD)
• Other payment methods displayed during checkout

Payments may be processed through third-party payment service providers.

Lafure does not ordinarily store complete:

• Credit/debit card details
• CVV numbers
• UPI PINs
• Banking passwords
• OTPs

Important Security Notice

Lafure will never ask you to share your:

• OTP
• UPI PIN
• ATM PIN
• CVV
• Online banking password

through phone, WhatsApp, email or any other communication channel.

8. Cash on Delivery

Cash on Delivery may be available for selected orders and PIN codes.

COD availability may depend on:

• Delivery location
• Order value
• Logistics serviceability
• Previous delivery history
• Fraud-prevention checks

Additional COD charges may apply where clearly disclosed during checkout.

Lafure reserves the right to restrict COD for certain transactions where reasonably necessary.

9. Offers, Coupons & Promotions

Lafure may periodically offer:

• Coupon codes
• First-order discounts
• Sale discounts
• Free shipping
• Promotional offers
• Other benefits

Unless otherwise stated:

• Offers are valid only for the specified period
• Minimum order-value conditions may apply
• Certain products may be excluded
• Coupon codes cannot be exchanged for cash
• Multiple offers may not be combined
• Lafure may modify or discontinue an offer where permitted

If a discounted product is returned, the refund will be based on the amount actually paid for that product after applicable discounts.

10. Shipping & Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

Delivery dates shown during checkout or tracking are estimates and may vary because of:

• Courier operations
• Weather conditions
• Public holidays
• Regional disruptions
• Government restrictions
• Other circumstances beyond our reasonable control

11. Returns, Exchanges & Refunds

Eligible returns, exchanges and refunds are governed by our Return, Exchange & Refund Policy.

Customers are encouraged to review that policy before purchasing.

12. Order Cancellation

Cancellation requests are governed by our Cancellation Policy.

Once an order has been dispatched, cancellation may not always be possible.

13. User Accounts

If you create a Lafure account, you are responsible for:

• Providing accurate information
• Maintaining the confidentiality of your login credentials
• Informing Lafure if you suspect unauthorised access

We may suspend or restrict an account where we reasonably suspect fraud, misuse, unlawful activity or violation of these Terms.

14. Reviews & User-Submitted Content

Customers may have the ability to submit:

• Reviews
• Ratings
• Comments
• Photographs
• Videos
• Other feedback

By submitting content, you confirm that:

• You have the right to submit it
• It is not fraudulent or misleading
• It does not infringe another person's rights
• It does not contain unlawful or abusive material

Lafure reserves the right to moderate or remove inappropriate or fraudulent content.

15. Intellectual Property

All content on the Lafure website, including:

• Lafure name
• Lafure logo
• Lafure brand identity
• Lafure Curve
• Product photographs
• Product videos
• Campaign content
• Graphics and artwork
• Product descriptions
• Website design
• Marketing material
• Written content

is owned by or licensed to Supeema Garments Co.

Such content may not be copied, reproduced, modified, distributed, republished or commercially exploited without prior written permission.

16. Fraud & Misuse

Lafure may restrict orders, COD facilities, returns, exchanges or accounts where there is reasonable evidence of:

• Fraudulent transactions
• False return claims
• Product substitution
• Coupon or promotion abuse
• Chargeback misuse
• Repeated unreasonable order refusal
• Use-and-return behaviour
• Other misuse of Lafure policies

Any action taken under this section will remain subject to applicable law and consumer rights.

17. Third-Party Services

Our website may use third-party providers for:

• Payment processing
• Shipping and logistics
• Website hosting
• Analytics
• Customer communication
• Advertising
• Technology services

Such third parties may have their own terms and privacy policies.

18. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review the Privacy Policy to understand how Lafure collects, uses, stores and shares personal information.

19. Limitation of Liability

To the maximum extent permitted under applicable law, Lafure and Supeema Garments Co. will not be liable for indirect, incidental or consequential loss arising from the use of the website or products.

Nothing in these Terms is intended to limit any statutory consumer rights or remedies that cannot legally be excluded.

20. Changes to These Terms

We may update these Terms periodically to reflect changes in:

• Our business
• Products
• Services
• Website functionality
• Applicable legal requirements

Updated Terms will be published on this page with a revised Last Updated date.

21. Governing Law

These Terms are governed by the laws of India.

Subject to rights and remedies available to consumers under applicable law, disputes shall be subject to the jurisdiction of competent courts having jurisdiction over Supeema Garments Co.

22. Grievance Redressal

For complaints or concerns relating to an order, product or service, customers may contact:

Customer Care: hello@lafure.com
Phone/WhatsApp: +91 92701 88972

Grievance Officer: [Insert Name / Designation Before Publishing]

We will make reasonable efforts to acknowledge and resolve grievances within the timelines prescribed under applicable law.

23. Contact Us

Lafure
A brand owned and operated by Supeema Garments Co.

Customer Care: hello@lafure.com
Phone/WhatsApp: +91 92701 88972

Business Address:
Supeema Garments Co.
Building no B8, 1st floor,
Asmeeta Textile Park, Kongaon Kalyan Road, 
Bhiwandi-421311 
Maharashtra, India

Customer Support Hours:
9:30 AM to 6:30 PM
Except Sundays and public holidays